CUSTOMER ENGAGEMENT

In today's world of marketing, when everybody is focused on sales, it is important to engage with the customers in such a way that they feel belongingness with the brand by interacting with it rather than looking at a one-way communication which is bent on just pushing information and promotional messages to the prospective customer. Our team understands the paradigm shift in marketing and creates strategies that are focused on customer engagement and interaction.

  


Transaction

Sometimes it is possible to draw a fine line between engagement and effecting a transaction. Communication channels like SMS, WhatsApp and email can help in this regard.

  

Transactional Email Services

  

  

Gamification Email Services

Gamification

Everyone is a child when it comes to a gaming experience! Our customer engagement team creates gamification that goes in line with your business and uses them as promotional channels.

  

  

Promotions

While promotions are always focused on sales there can be promotions that make customers interact with the brand which can be extrapolated into the territory of making a sale.

  

Promotional Email Services

  

  

Reviews and Recommendations

Reviews and Recommendations

Incentivizing positive reviews and making customers feel rewarded for their acts of recommendation will not only increase the instances of these but also ensure that there is positive user-generated content.

  

  

  

Referrals & Rewards

There cannot be a better brand ambassador than a customer themselves. Bringing in the magic of referral not only creates another layer of valid and loyal customers but also incentivizes the existing customers.

  

Referrals & Rewards

  

We believe that real growth needs more than smart strategy. It needs a plan that's creative, bold and inspires the people who make it happen. Without it, even the most commercially sound strategies fall short of their potential.

The magic happens when everyone's aligned and committed. That’s when you have people prepared to go the extra mile.

We’ve worked with engagement teams for nearly 10 years now to realise that latent growth potential. Whilst markets have changed dramatically over time, our collaborative approach has continued to fuel growth for some of the startup to biggest companies in the world.

  

lessburn lessie

  

  

Customer Engagement Platform

  

You Grow, We Grow

 

  

What We Believe

  

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Plan
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Build
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Deliver
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Scale
Scale